Here we gather the requirements from business users and other stakeholders. It starts with multiple interview sessions with the Business department, Business IT team and other stakeholders.
We work with the business team closely and document all requirements and prioritise it based on demand.
In this phase we analyse requirements, here our team do brainstorming and there will be multiple Q&A sessions with the business team and outcome of this help us to define and design architecture of the BI framework which follows best industry practices.
Based on the complexity of the project or customer need we divide the project into multiple phases, sometimes it starts with a pilot project.
Here our team separately work on the multiple sections
Work with the business team to identify source systems and streamline the flow of data from heterogeneous sources to the reporting system.
Design ETL framework and based on the requirements of business defined refresh activity and various data load processes.
Here a dedicated team of reporting developers identify various KPIs, Measures and design multiple reporting wireframes based on the requirement.
Team plans multiple demo sessions with the business team to finalize the design of reports.
Our team works together and plans define various security roles as per the business and then we design architecture as per the industry's best practice which is good in performance and easy to maintain.
We do all the coding work too:
- Deliver all the components of a BI solution – a data lake, a data warehouse, OLAP cubes, reports and dashboards.
- Implement flawless ETL processes for each of our customers’ multiple data sources, including external and outdated ones. Thus, we develop a centralized BI system integrated with numerous enterprise systems.
- Strengthen the solution with data science.
- Set up data quality management practices.
- Ensure data security.
- Run quality assurance procedures to avoid such problems as wrongly calculated KPIs, slow response or low-quality UX.
As an alternative to implementing the whole BI solution at once, we offer an iterative approach. In this case, we can deliver a basic BI solution in 2-5 months. For that, we prioritize the deliverables and start with the key reports and dashboards (for example, financial and sales) to later add the reports that provide a more detailed look (for example, cost and operational reports). While developing iteratively, we apply the DevOps approach to assure the quickness and frequency of releases without sacrificing on the solution’s quality.
We conduct training sessions that are targeted at each user group and offer a detailed explanation of the solution’s components and functions. After the training, end users are fully ready to use BI in their daily work.
We conduct user acceptance testing of a not yet launched solution to check it in different real-world scenarios. Then, we deploy the solution in production, making it ready for end users. We make sure that the deployment is smooth and that no issues, such as no access to the system or zero values in a report, prevent the users from working with the BI solution.
During 1 – 3 months after the launch, while our customers already enjoy the solution, we eliminate any problem that may appear or help to enrich the solution’s capabilities, for example, by adding new data sources or configuring some additional reports.